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PC Maintenance
Service We
provide a comprehensive computer maintenance service for our clients in
Greater London. We can help remove much of your work and worry on keeping
your IT in good shape.
Our
computer maintenance engineers are highly trained and have seen most
issues that can arise within a small business network. We ensure they
constantly keep up with advances in new technologies, whether hardware of
software. We can
tailor a total computer maintenance package for your individual business.
This can include anything you want it to: PC and Server maintenance,
Network maintenance, e-mail maintenance & all IT infrastructure
maintenance can all be covered.
Maintenance of your
Individual Computer
A properly configured
machine that is dedicated to the tasks you
require will have far fewer problems than a
machine that:
- is used for many different
purposes and
- often downloads and installs
programs from the Internet.
We suggest for each
machine:
-
Decide exactly what you require from
your PC and keep this as streamlined as
possible
-
Ensure you have fully licensed copies of
its operating system (usually MS Windows
for a PC ) and any other software you
need
-
Ensure correct installation procedures
and good configuration to allow you to
build a stable system
If access to the internet
is required, your PC is vulnerable to attack in
many different forms:
Their main objective may be
the data stored on it but usually it is to use
your PC as a relay for numerous e-mail spam that
if traced appears to come from your computer
rather than the illegal originators.
Ensure:
-
Anti-Virus software is fitted to prevent
malicious programs entering the PC
(mainly via e-mails) and also to help
scan the PC from time to time for
viruses
-
Your Anti-Virus software is kept up to
date - If not updated with the latest
Virus information then your PC is
increasingly vulnerable to attack
-
You fit a firewall against hackers -
This can be a software version for a PC
or a hardware version for a server that
is a hub for a network.
Set up a routine for
on-going maintenance of your computer:
-
Disk decrementing will help keep data
together on your disk and so prevent
unnecessary slower processing speed
-
Deleting files & emptying your recycle
bin often will help keep your PC tidy
-
Regularly download updates from the
internet to keep your Anti-Virus and
operating system software up to date.
(You can even set this up automatically
in many cases)
-
Make sure you do not run out of space on
your main C:/ drive as this will slow
the system
We provide a comprehensive hardware maintenance
support service, available 24 hours a day 7 days
a week. With almost 5 years experience in the
provision of hardware support we can provide an
SLA (Service Level Agreement) to meet your exact
requirements in terms of response, hours of
cover and fix times.
We can quickly diagnose and repair software and
hardware problems keeping your system
operational. We can recover data from hard disks
and other media with a very high success rate,
and implement cost-effective back-up solutions.
Server or workstation, we can remove viruses and
deploy software to keep your system virus-free.
We can deal with all types of PC problems
quickly and smoothly, with an average response
time of 6 hours for our contract customers.
Monthly Maintenance Cover
Contact us for a quotation for monthly
maintenance contracts. Cover for complete
business solutions or for one PC. This may
include:
| Server
analysis |
Workstation analysis |
| Hard disk check
|
Anti-virus check |
| Diagnose
hardware/software issues |
Disk
defragmentation |
| Firewall / security
check |
Configuration check |
| Anti-virus check |
Data structure
check |
| Data structure
analysis |
Problem
identification |
| Error log analysis |
User
problem-solving |
| Back-up services
and testing |
|
Please contact us or
email us for further information. |
