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ENGINEER- NETWORK/ PC HARDWARE
ENGINEER- NETWORK/ PC HARDWARE
Outsource (UK) Ltd.
NEG up to £22k + Profit Share Scheme
Techno Outsource is a London-based IT
company always on the lookout for enthusiastic
and talented individuals to join our growing
team and assist in all activities of the
business and development. We are looking for
positive minded and dynamic professionals, who
are self motivated and believe in the simple
philosophy of smart work. An enthusiastic and
free mind with an initiative to approach a task,
commitment while the project is in the pipeline
and ability to push the boundaries to get the
best possible solution.
The company is looking for a technical support
engineer with experience of supporting server,
workstations, PC, network and desktop
applications, active directory, and MS Office.
To ensure the stable and efficient performance
of clients servers through the active monitoring
of hardware performance. Skills required include
the ability to configure and troubleshoot
servers including MS Exchange 2003, Windows
Server 2003. Also required is the ability to
configure and troubleshoot network architecture
including TCP/IP, DNS, DHCP and VPN. Experience
in IIS and ISA, Backup Exec, configuration
migration/maintenance, active directory
architecture. Experience in SQL, disaster
recovery, basic scripting would be useful.
Methodical with good organizational skills.
The Role involves: Network, Server &
Desktop Support, TCP/IP, LAN/WAN, CISCO,
Printer, Scanner and other computer peripherals
implementation support, installations, break fix
support within the London and Berkshire area.
You will have solid networking skills-
particularly strong with LAN/WAN products,
TCP/IP networking and ideally experience with
Cisco, Hardware break fix for HP Server,
Desktop, printer specially HP thermal, Desk Jet,
multipurpose printer plotter and other products,
CAL COMP wide scanner, Meeting board, PRS
With the responsibility of looking after a
hundred PCs and talking directly to clients, you
should be a first class communicator- able to
solve problems and discuss their solutions with
people of varying technical abilities. This is a
perfect opportunity for someone looking to gain
further experience of the IT industry, and to
expand their knowledge of various technical
The ideal candidate would have the following
criteria/ experience to match with company
Education: B.Sc Engineering / M.Sc in
Vendor Level Experience: Minimum 5
years of experience on vendor level product
management, Product branding, PC building.
HP replacement/ warranty claim management.
Hardware Product Knowledge: HP,
Compaq server, workstation, desktop, Hand
held, Laptop HP and Lexmark printer, GTCO
calcomp products (meeting board, PRS, wide
scanner), POCKET PC, Kiosk system. POWER
BACKUP system specially APC smart system,
Educational institute LAB equipments.
Software Knowledge: Microsoft
Operation System (Widows 98, XP, 2000 Pro,
2000 Server, 2000 AD server, 20003 Server),
MS office 2003.
Service Support Experience: Must have
minimum 5 years of experience to manage,
support to HP products within the HP
authorized service delivery partner.
IT Training: Minimum 1 year
experience on IT training. Past attachment
with any university will be considered as
the highly desired advantage for this role.
• HP APS ( Server & Workstation
• HP First Certified – Hardware
and supply solution
• Vendor Certification on
• ITIL / ITSM Certification
• Support Service CRM
Following knowledge will be advantageous:
Electronics circuit, Electronics appliance
design experience, Break fix experience,
Electronics circuit component level repairing,
Electrical power line.
Software Knowledge: MS Exchange 2003,
Windows Server 2003 including TCP/IP, DNS, DHCP
and VPN. Experience in IIS and ISA, Backup Exec,
Active Directory Architecture, Experience in
Highly varied role, supporting to all external
customers, configuring systems, networks and
systems integration with opportunity to travel
throughout the London and Berkshire area.
Excellent career prospects for the successful
candidate - immediate interviews.
Candidates must be eligible to work and live in
Call now for an immediate
interview on 0208 133 8086 - Techno
Outsource (UK) Ltd or alternatively email your
jobs @ technooutsource.com
(please include a brief
summary of your core areas of expertise in the
main body of your e-mail).