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Network
Maintenance Service
Local or wide area, your
network is the key to the efficient and
productive sharing of information within your
organisation. Whether you need to link multiple
sites or terminals at a single location.
The enterprise networking market is highly
complex. Many standards have you to be widely
ratified, making it difficult to decide the most
appropriate strategy for your company. Our
Network Infrastructure Team can help you
determine which technology is flexible enough to
allow your network to keep pace with you
business requirements – whether this involves
supporting, upgrading or re-engineering your
current capabilities or the design and
implementation of a customised solution.
Computer
network support and maintenance is as vital as maintenance on your car -
it should be treated as an ongoing exercise.
This
will allow you trouble free computing and fast, efficient responses if you
do have problems. A well maintained computer, laptop, network or server is
easier to fix in the event of a problem if maintenance over its lifespan
has been kept to a high level. Equipment lasts longer and does more for
you if well maintained.
Configuration & Integration
Services
As specialists in systems
integration, our expert consultants ensure you
enjoy reliable network solutions that are
optimised to meet your requirements. To ensure
minimal impact on end users, these can be
seamlessly executed in adherence to your
specific work schedules, allowing a smooth
transition to new technology.
Training
Before final hand-over, our
consultants will ensure your staff have the
necessary training documentation and support
materials to utilise new infrastructure and
facilities at performance levels that satisfy
the operational needs of the business.
Flexible Support Services
We provide a complete range
of maintenance and support services tailored to
your precise requirements. With on and off-site
support available covering every eventuality
from routine maintenance, troubleshooting,
hotline and help desk functions to post-sales
support such as new software releases and the
latest bug fixes, you are assured of prompt and
professional service at all times, delivered by
qualified and experienced personnel.
Network and Server Support and
Maintenance
Whilst
some of the issues with network and server support and maintenance are
similar to PCs, a central problem can cripple your entire network. A more
rigorous and proactive approach is advisable to prevent problems before
they happen.
We recommend in particular:
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Regular checks on disk space as these can fill
up rapidly Checks on event logs to foresee
problems Security checks to ensure ongoing
protection of your system and data
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Antivirus and software patch updates
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Internet usage checks
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Configuration of, particularly new, users to
maximise efficiency and staff time
We offer a full support service. We provide a
complete, ongoing support service including new
software releases and the latest bug fixes. All
our staff supporting Microsoft products have
been trained to a minimum of Microsoft Certified
Professional (MCP) status.
Maintenance Service Agreements are fixed
price contracts and include the following
services:
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Various Support Services available
include
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Hardware/Software Maintenance
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Network / Internet / Intranet / Extranet
/ LAN / WAN Support
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Guaranteed Response times
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Restoration/reinstallation of network
operating systems, major applications
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Weekly maintenance tasks
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Server file optimizations
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Monthly maintenance tasks
Please contact us or
email us for further information.
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